Automation of the marketing set-up
With almost one major event hosted every month, PrestaShop’s marketing team needed to increase productivity and to leverage past events. With the inwink platform, PrestaShop transitioned from an event management set-up struggling with multiple tools to a unified, all-in-one platform.
Centralized event content management: with the activation of two event masters (templates) in inwink, PrestaShop gets a broad range of possibilities to create, modify, duplicate, and publish its events websites. The marketing team thus became autonomous in the management and publishing of its content.
By choosing to manage event content with inwink, the organizing team is able to build the program of the event by linking sessions to speakers, partners, physical locations of the event, and time slots, all of which are defined in the inwink Back-Office.
Data collection and analysis at scale: thanks to inwink, PrestaShop is able to measure precisely key event data. This means collecting participants’ contact details during registration, tracking attendance, and measuring satisfaction after the event. With inwink, the organizing team tracks and compares the performance of its various events and synchronizes marketing data into HubSpot by means of the inwink connector.
A revisit of participants and partners experience
PrestaShop redesigned the digital set-up of its events in order to provide a high-value experience and an effective communication of content. Whether it is online, prior to the event, or on-site on D-day, the quality of the experience provided to all stakeholders is a key factor for an event to be successful.
Online experience: this new digital set-up covers all of the event’s life cycle. PrestaShop created a ‘multi-events’ website which features a listing of all dates and websites for every edition. A participant can purchase a ticket, consult the program, register to workshops, and plan his/her visit. For every event, communication to participants is centered on customized emails: registration confirmations, sending of badges, sharing of practical information, and collection of satisfaction feedbacks.
On-site management: On the day of the event, PrestaShop provides an optimum participation experience to all attendees. Hosts and hostesses use the inwink Onsite app to ensure a smooth check-in, on-site on-demand badge printing, and access control to workshops. Attendees consult the program of the event on its website or on the mobile app. Finally, partners generate and qualify opportunities by scanning the badges of the visitors on their booth with the inwink mobile app.