Event Data Management

Centralize, secure, and leverage all the data from your events and communities

Gain a unified view of your audience and your activities, while ensuring the privacy, security, and compliance of your data.

Turn your information into actionable insights to manage your events and communities over the long term.

A community of more than 200 event organizers

Maison&Objet
VivaTech
Tech for Retail
Sommet de l'Élevage
RMC BFM
Quinze Mai
Les Echos
GL Events
Expozoo
Ebra
Cegid
Bpifrance

Get a unified view of all your event data

Consolidate all your event data on a single platform: registrations, interactions, content viewed, networking, and participation in sessions and activities.

Each event enriches a consolidated attendee profile, giving you a comprehensive view of your audience across all your events and formats (in-person, digital, or hybrid).

With this 360° view, you can:

  • Identify the most engaged profiles
  • Track the evolution of your community over time
  • Personalize your marketing efforts
  • Accurately measure the performance of your events

All your data thus becomes a true strategic lever for managing your event ecosystem.

Data Management - Obtenez une vision unifiée de toutes vos données événementielles
Data Management - Bénéficiez d’un cloisonnement des données par défaut

Take advantage of data partitioning by default

Rely on an architecture designed to ensure the complete confidentiality of your data. By default in inwink, each client’s data is strictly isolated to prevent any mixing between organizations or events.

Maintain complete control over your data environment, while consolidating your information when your strategy requires it (multi-event campaigns, communities, annual programs).

This approach guarantees:

  • secure segregation of data
  • clear access governance
  • controlled use of your event data

Take advantage of security that complies with international standards

Rely on an ISO 27001-certified platform, the international benchmark standard for information security.

Take advantage of an infrastructure that includes, in particular:

  • annual penetration tests conducted by independent firms
  • the implementation of OWASP best practices
  • comprehensive tracking of actions and changes made in the back office
  • encrypted passwords that cannot be viewed
  • advanced management of user access complexity

Protect your sensitive data while ensuring a high level of regulatory compliance.

Data Management - Profitez d’une conformité RGPD intégrée

Take advantage of GDPR compliance built right in

Take advantage of a platform that incorporates personal data protection from the design stage, in accordance with the principle of Privacy by Design.

Comply with your GDPR obligations using dedicated back-office tools:

  • view the history and extract information from a contact
  • delete or anonymize data upon request
  • transparently manage the data lifecycle

With inwink, you retain ownership of your data as a Data Controller; inwink acts as a Data Processor, and your data can be exported, tracked, or deleted at any time.

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FAQ: Optimize the management of your event and community data

What Is Data Management for Events and Communities?

Data management involves centralizing and organizing all the data generated by your events and digital communities. This includes registrations, interactions, session attendance, content viewed, and exchanges between members. A dedicated platform allows you to analyze this data to better understand your audience and track its engagement over time. This approach transforms interactions into strategic insights to guide your event and community ecosystem.

Why Centralize Your Event and Community Data?

Centralizing data provides a comprehensive view of your audience’s engagement across all your initiatives. You can track a participant’s interactions during an event as well as their activity within a community. This consolidation makes it easier to analyze behavior and tailor marketing efforts. Teams thus have access to a rich database to improve the experience and performance of their programs.

What data is collected on an Event Data Management platform?

A data management platform collects various categories of data related to user engagement. This includes event registrations, session participation, content viewed, networking interactions, and community activity. This information helps build a comprehensive history of interactions with each participant or member. It serves as a tool to better understand and engage your audience.

How do I create a 360° view of participants and members?

The 360° view is based on consolidating all of a user’s interactions into a single profile. Every time a user attends an event, interacts with content, or participates in a community activity, that profile is enriched. This approach makes it possible to track changes in engagement over time. As a result, marketing and event teams gain a comprehensive understanding of their audience.

How Does Data from Events and Communities Improve Marketing Campaigns?

Engagement data allows you to segment your audience based on their behavior and interests. Marketing teams can then personalize their communications and offer more relevant content. This approach improves campaign effectiveness and strengthens the relationship with the audience. Events and communities thus become a strategic source of marketing data.

How can you secure data collected at events and within a community?

Security relies on several mechanisms: data encryption, advanced user access management, and monitoring of actions performed on the platform. Regular security tests and the implementation of best practices further strengthen data protection. These measures help protect the sensitive information of participants and members. Security is a key factor in ensuring user trust.

What Are the Benefits of ISO 27001 Certification for Event Data Management?

ISO 27001 certification ensures that the platform complies with international standards for information security. It mandates strict processes to protect data from unauthorized access, loss, or leaks. This certification covers data confidentiality, integrity, and availability. For organizations, it serves as a guarantee of reliability and security.

How does data access management work?

Access management allows you to precisely define who can view or edit certain information. Permissions can be assigned based on users’ roles within the organization. This governance approach limits the risk of unauthorized access to sensitive data. It also ensures better traceability of actions performed on the platform.

Who owns the data collected on the platform?

The organizer or client company retains ownership of the data collected on the platform. It acts as the Data Controller and decides how the information will be used. The platform acts solely as a Data Processor and processes the data according to the client’s instructions. This structure ensures complete control over the data.

How to Ensure GDPR Compliance for Participant and Member Data?

GDPR compliance requires transparent and secure management of personal data. Data management platforms include tools that allow organizations to extract, modify, or delete user information. They also facilitate data lifecycle management. These features help organizations meet their regulatory obligations.